e-journal

Trust and Security in E-banking Adoption in Romania

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Abstract.
Romania, like other nations, is moving forward in developing its electronic services to meet the
challenges of this century. One of the electronic services which is gaining more popularity and
attention is e-banking. The consideration given to the e-banking by the current traditional
banking customers may be due to the changes in the banking consumers’ lifestyle, and this
lifestyle has become compatible to the new way of conducting banking services online.
However, literature related to e-banking shows that trust and security are among the central
factors that influence banking customers’ acceptance of the service. The purpose of this paper is
to review measures taken by the government of Romania and major banks in the country in
tackling the issue of trust and security on e-banking. In particular, the study focuses on
reviewing legal provisions instituting by related ministry on e-banking practices and strategies
taken by banks to address the security concerns of the service. Based on the review, it was
found that Romania has legal frameworks in place and banks have also adopted measures to
address the issue. However, whether or not these measures are effective in mitigating banking
consumers’ security concerns is yet uncharted and need to be investigated.

Keywords: banking services, Internet, trust, security, e-banking adoption, legal framework

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Ketersediaan

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Informasi Detail

Judul Seri

Communications of the IBIMA

No. Panggil

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Penerbit

: IBIMA Publishing., 2012

Deskripsi Fisik

Communications of the IBIMA. Vol. 2012 (2012), Article ID 582012, 10 pages

Bahasa

English

ISBN/ISSN

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Klasifikasi

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Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

Vol. 2012 (2012)

Subjek

PERBANKAN

Info Detail Spesifik

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Pernyataan Tanggungjawab

agus

Versi lain/terkait

Lampiran Berkas

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