e-journal
Remember the Alamo: A Cross-Cultural Analysis of Visitor Meanings
Abstract.
Honoring a memorialized past while being responsive to the needs of contemporary visitors is a challenge for heritage tourism managers. Visitor-employed photography (VEP) and a means–end investigation were used to identify, organize, and explain numerous descriptions of the Alamo in San Antonio, Texas. Nine images were obtained through VEP and used during 71 on-site interviews (41 Anglo and 30 Hispanic visitors). Four primary meanings about the images were articulated by visitors, including patriotism, remembering and reembracing history, multiculturalism, and identity. However, the explanations given to achieve these outcomes differed between Anglo and Hispanic respondents. Managerial implications in relation to heritage tourism sites were discussed.
Keywords: means–end theory, visitor-employed photography, place meanings, interpretation, heritage management
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