e-book
Total Quality Management
Total Quality Management has now emerged as the most spectacular aspect of Management. This book covers fundamental concepts of Total Quality Management, its Principles & Practices and Tools and Techniques. Sufficient theory is presented to ensure that the reader has a sound understanding of the subject.
This book will serve the instructional needs of Engineering and Management students in technical institutions and universities. Apart from this, it also provides needs of various business organizations, healthcare and manufacturing industries.
This book covers a brief introduction of probability distributions followed by leadership theory and tools and techniques of total quality managemett. Other chapters discuss Control Charts for Variables and Attributes, Statistical Process Control (SPC), Quality Systems, Bench Marking, Quality Function Deployment (QFD), Quality by Design, Experimental Design, Taguchi’s Quality Engineering Products, Failure Mode and Effect Analysis (FMEA), Total Productive Maintenance, ISO 9000 and Management Tools.
This book also contains a number of solved problems for ease of grasping and appended with a good number of exercise problems at the end of each chapter. Statistical Quality Control Tables are also provided in order to facilitate ease of viewing the tables while using the book.
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