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Image of Armstrong’s handbook of management and leadership : a guide to managing for results
Penanda Bagikan

e-book

Armstrong’s handbook of management and leadership : a guide to managing for results

Michael Armstrong - Nama Orang;

This book is primarily about the practice of management – the art and science of getting
things done. But it is also about leadership – how things get done through people.
Management and leadership are different but complementary activities, as explained in
Chapter 1.

The activities of management and leadership take place in order to make things happen
– to get results. The book therefore also examines the process of managing for results, a
phrase fi rst used by Peter Drucker (1963) in his book of that name. Drucker is quoted
extensively in this book – simply because, as stated in the Harvard Business Review
(Drucker, 2006): ‘He is the pre-eminent management thinker of our time’.

The book is divided into the following six parts:
• The practice of management
• Approaches to management
• Organizations
• Delivering change
• Enhancing customer relations
• Enabling continuous improvement

The content of this book has been extensively revised in this edition but, as set out in
the Appendix, it is still aligned to the Managing for results professional standards of the
Chartered Institute of Personnel and Development, which form part of the overall
Leadership and management professional standards.


Ketersediaan

Tidak ada salinan data

Informasi Detail
Judul Seri
-
No. Panggil
-
Penerbit
London : Kogan Page Limited., 2009
Deskripsi Fisik
HD38.15.A76; 658.4’092--dc22
Bahasa
English
ISBN/ISSN
978-0-7494-5417-3
Klasifikasi
-
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
-
Edisi
2nd ed.
Subjek
MANAJEMEN
KEPEMIMPINAN
Info Detail Spesifik
-
Pernyataan Tanggungjawab
agus
Versi lain/terkait

Tidak tersedia versi lain

Lampiran Berkas
  • FRONT MATTER
  • CONTENTS
  • 1. The Processes of Management and Leadership
  • 2. The Role of the Manager
  • 3. The Role of the Leader
  • 4. Managing for Results
  • 5. Managing Strategically
  • 6. Managing for Performance
  • 7. Managing the Business
  • 8. Management Skills
  • 9. Managing Systems and Processes
  • 10. Managing Health and Safety
  • 11. Self-development
  • 12. Understanding Organizations
  • 13. Designing Organizations
  • 14. Organization Development
  • 15. The Process of Change
  • 16. Change Management
  • 17. The Essence of Customer Relations
  • 18. Delivering High Levels of Customer Service
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