e-book
Armstrong’s handbook of management and leadership : a guide to managing for results
This book is primarily about the practice of management – the art and science of getting
things done. But it is also about leadership – how things get done through people.
Management and leadership are different but complementary activities, as explained in
Chapter 1.
The activities of management and leadership take place in order to make things happen
– to get results. The book therefore also examines the process of managing for results, a
phrase fi rst used by Peter Drucker (1963) in his book of that name. Drucker is quoted
extensively in this book – simply because, as stated in the Harvard Business Review
(Drucker, 2006): ‘He is the pre-eminent management thinker of our time’.
The book is divided into the following six parts:
• The practice of management
• Approaches to management
• Organizations
• Delivering change
• Enhancing customer relations
• Enabling continuous improvement
The content of this book has been extensively revised in this edition but, as set out in
the Appendix, it is still aligned to the Managing for results professional standards of the
Chartered Institute of Personnel and Development, which form part of the overall
Leadership and management professional standards.
Tidak ada salinan data
Tidak tersedia versi lain