e-journal

Communication apprehension and communication self-efficacy in accounting students

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Purpose – The purpose of this paper is to establish a link between communication apprehension and
communication self-efficacy in accounting students.
Design/methodology/approach – This is achieved by the use of two questionnaires jointly
distributed to the students involved. The Personal Report of Communication Apprehension (PRCA-24)
developed by McCroskey to measure oral communication apprehension[1] (OCA) and the instrument
for written communication apprehension (WCA) developed by Daly and Miller and a questionnaire to
measure communication self-efficacy. This had been developed using the guidelines set out by
Bandura and was designed to measure two constructs: oral communication self-efficacy, and written
communication self-efficacy.
Findings – The two separate statistical tests to identify the connection between the two concepts both
indicated the existence of a strong relationship between the two. This was shown not only in the
overall relationship between communication apprehension and self-efficacy but also equally strongly
in their constituent components.
Practical implications – The existence of this relationship is important because it provides a
possible development in terms of understanding the barrier to the development of communication
skills and also indicates a possible redirection to alleviate and remove the barrier. In order for
accountants to meet future challenges, there is substantial evidence that the development of
communication skills will be vital.
Originality/value – This paper draws the conclusion that in the future consideration needs to be
given to incorporating into the pedagogy of accounting education, especially in those areas involving
the development of communication skills, approaches that increase self-efficacy.

Keywords Communication skills, Communication apprehension, Communication self-efficacy, Accounting, Communication

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Informasi Detail

Judul Seri

Asian Review of Accounting

No. Panggil

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Penerbit

: Emeral Group., 2013

Deskripsi Fisik

Asian Review of Accounting Vol. 21 No. 2, 2013 pp. 160-175

Bahasa

English

ISBN/ISSN

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Klasifikasi

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Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

AKUNTANSI

Info Detail Spesifik

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Pernyataan Tanggungjawab

Asmawati/Syahrial

Versi lain/terkait

Lampiran Berkas

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