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Statistical Process Control
The book was never written for the professional statistician or mathematician. As before, attempts have been made to eliminate much of the mathematical jargon that often causes distress. Those interested in pursuing
the theoretical aspects will now find, at the end of each chapter, references to books and papers for further study, together with discussion questions. Several of the chapters end with worked examples taken from a variety of organizational backgrounds.
The book is written, with learning objectives at the front of each chapter, to meet the requirements of students in universities, polytechnics, and colleges engaged in courses on science, technology, engineering, and management subjects, including quality assurance. It also serves as a textbook for self or group instruction of managers, supervisors, engineers, scientists and technologists. I hope the text offers clear guidance and help to those unfamiliar with either process management or statistical applications.
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