e-journal
A systematic review investigating the use of Twitter and Facebook in university-based healthcare education
Purpose – The purpose of this paper is to evaluate the use, attitudes and perceptions of both
teachers and students towards social media platforms (Facebook and Twitter) in healthcare higher
education practice.
Design/methodology/approach – Systematic literature review. A search of published and
unpublished databases was conducted from January 2000 to January 2013. Data were synthesised
through a narrative approach. All included studies were critically appraised using Critical Appraisal
Skills Programme appraisal tools.
Findings – From a total of 876 papers, 16 publications met the eligibility criteria. The review papers
were largely of moderate methodological quality. The results indicated that Facebook and Twitter are
perceived as potentially useful adjuncts in healthcare higher education practice. Their use as part of
a “blended” approach to classroom teaching has been employed to enhance communication and
increase accessibility of students to real-world practices and expertise.Whilst students perceive this to
be of value, some have reservations regarding the possibility of faculty members spying or infringing
on their “virtual” social community. Faculty members expressed some reservations regarding the
perceived boundary between student-staff relationships.
Originality/value – This is the first paper to systematically review the literature on the use of
social media networking sites in health education. This identified both the potential strengths and
weaknesses of using this new technology, and highlights areas to expand knowledge with further
research and practice.
Keywords Education, Networking, Communication, Social media, Information technology, Teaching
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