e-journal
Factors affecting quality of management education in India An interpretive structural modelling approach
Purpose – The purpose and value of management education was always under the critics’ scanner
but the proliferation of institutes impelled a serious debate on its quality. The purpose of this paper is
to identify the factors affecting quality of management education in India and explains their nature,
significance and mutual influences using interpretive structural modelling (ISM).
Design/methodology/approach – The factors were listed through literature review. They were
then validated by empirical research conducted through questionnaires administered electronically
and personally to 220 master of business administration students and alumni. On 13 such factors
finalised, a qualitative and interpretive tool, ISM was applied.
Findings – Leadership emerged as the most important factor followed by organisational structure
and practices. Interrelations otherwise not easily observable established their prominence. An
important fact that evolved is that almost all the factors have strong interdependence and have to be
seen in coherence when analysing their impact on students.
Originality/value – The literature until now has been highlighting the factors and their association
with management education largely in isolation. This paper contributes to the existing literature by
proposing a framework of the interrelationships of the factors which have a role in improving the
quality of management education.
Keywords Management education, MBA, ISM, Interpretive structural modelling,Management institutes, Quality of education, Quality of management education
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