e-journal
Assessment of the use of online communities to integrate educational processes development teams
Purpose – The aim of this paper is to present the use of virtual communities in work processes in
Popular Education, a field strongly supported by presentiality because of historical social inequalities
in Brazil. It presents the assessment of the Virtual Community Work (CVT) used in the Popular
Healthcare Education Policy (PNEPS).
Design/methodology/approach – The exploratory research adopted two paths of analysis, one
quantitative (using questionnaire) aimed to collect the participants’ perceptions regarding the
navigation, tools and features of CVT, and the other qualitative through observation of the
interventions in its different spaces, having discourse analysis as the technique for analysis.
Findings – The hands-on nature of Popular Education, revealed in the posts and in the speech of the
participants, showed the potential and challenges of the territory and the need for change, both of the
professional’s outlook on his or her own work process and working with health in the communities that
are, still today, very centered around authoritarian models.
Research limitations/implications – Because the participation was not mandatory, the reduced
number of participants was the main limitation of this work.
Practical implications – The health problems specified in the interactions and much discussed in
CVT may help the consolidation of the policy as the main practical implication.
Social implications – Contribute to the creation of a network for the exchange of educational
experiences in the field of Popular Education.
Originality/value – The innovating character of this work lies in the application of Virtual
Community in the field of popular education within the health sector as a strategy for implementation
of a national policy.
Keywords Research, Communities, Online applications, Assessment, E-Learning
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