e-journal

Total Quality Management in Mauritian education and principals’ decision-making for school improvement

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Purpose – Reflecting the Mauritian government’s “quality” agenda and its focus on school leadership,
this paper reports the findings of research exploring Mauritian principals’ views about the use of total
quality management (TQM) for school improvement. While aspects of this research have been
reported elsewhere, the purpose of this paper is to focus on school leaders’ use of data and evidence in
making decisions for school improvement.
Design/methodology/approach – The paper reports on qualitative aspects within a mixed methods
research with data collected by means of semi-structured interviews conducted with a purposive sample
of six principals. The analysis of the data were an exercise in grounded theory building.
Findings – The paper expands the knowledge of principals as quantitative data users arguing that
qualitative information based on professional discourses, human judgements and lived experiences
should be equally valorised if TQM is used for making informed educational decisions.
Research limitations/implications – The research relied on principals’ views as the unique source
of data. The perspectives of the other stakeholders would offer a richer description of leadership reality
in Mauritian schools.
Practical implications – The paper suggests a more participatory decision-making model for
effective change that could rightfully engage all stakeholders through various complementary
quantitative and qualitative processes. It further recommends that alongside the core systemic
qualities of TQM, there are ethical, moral and cultural dimensions of leadership that could enhance the
teaching and learning environment.
Originality/value – While confirming some extant research, the paper brings new thinking to
understanding the critical role of principals within the TQM scenario of data-driven decision making.

Keywords Total quality management (TQM), Educational leadership, School improvement,Data-driven decision making, Mauritian education system

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Informasi Detail

Judul Seri

Journal of Educational Administration

No. Panggil

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Penerbit

: Emerald Group., 2014

Deskripsi Fisik

Journal of Educational Administration Vol. 52 No. 6, 2014 pp. 833-849

Bahasa

English

ISBN/ISSN

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Klasifikasi

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Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PENDIDIKAN

Info Detail Spesifik

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Pernyataan Tanggungjawab

Asmawati/Syahrial

Versi lain/terkait

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