e-journal

Quality enhancement: a case of internal evaluation at a teacher education college

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Purpose – The purpose of this paper is to examine faculty members’ perceptions over time with
respect to the concept of quality assurance; the evaluation objects and the rationale for choosing them;
and attitudes toward the application of this process in the college and in its academic units.
Design/methodology/approach – This a qualitative longitudinal case study of one veteran college
of education in the center of Israel. The leading faculty members under study comprised 17
subject-matter department heads specializing in the humanities, science and in education. All of them
implemented an internal evaluation in their departments as part of a quality assurance process. The
study involved two rounds of semi-structured interviews: at the beginning of the process and
two-and-a-half years later, using categorical content analysis.
Findings – The results indicate that time is required for the process to mature, for process
objection level to decline and for assertive leadership to evolve. Positive attitudes emerge when
faculty members are given the opportunity to act in an autonomous atmosphere, when
organizational learning frameworks are established and when variety is legitimized. Furthermore,
faculty members take responsibility and understand that the process improves the quality of their
work. Overall, perceptions of processes changed from quality assurance as external supervision
imposed on the institution, to quality enhancement emerging from the academic faculty and from
the needs of the institution.
Originality/value – For decision makers and practitioners in higher education, this case study
represents one stage in building an organizational culture, that can contribute in the future to external
quality assurance processes when required by stakeholders.

Keywords Higher education, Organizational culture, Academic staff, Education colleges,Academic quality assurance, Internal evaluation, Quality enhancement

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Informasi Detail

Judul Seri

Quality Assurance in Education

No. Panggil

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Penerbit

: Emerald Group., 2013

Deskripsi Fisik

Quality Assurance in Education Vol. 21 No. 3, 2013 pp. 247-259

Bahasa

English

ISBN/ISSN

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Klasifikasi

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Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PENDIDIKAN

Info Detail Spesifik

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Pernyataan Tanggungjawab

Asmawati/Syahrial

Versi lain/terkait

Lampiran Berkas

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