e-book
Introduction to Statistical Quality Control
This book is about the use of modern statistical methods for quality control and improvement. It
provides comprehensive coverage of the subject from basic principles to state-of-the-art concepts
and applications. The objective is to give the reader a sound understanding of the principles and the
basis for applying them in a variety of situations. Although statistical techniques are emphasized
throughout, the book has a strong engineering and management orientation. Extensive knowledge
of statistics is not a prerequisite for using this book. Readers whose background includes a basic
course in statistical methods will find much of the material in this book easily accessible.
The book is an outgrowth of more than 35 years of teaching, research, and consulting in the
application of statistical methods for industrial problems. It is designed as a textbook for students
enrolled in colleges and universities, who are studying engineering, statistics, management, and
related fields and are taking a first course in statistical quality control. The basic quality-control
course is often taught at the junior or senior level. All of the standard topics for this course are
covered in detail. Some more advanced material is also available in the book, and this could be
used with advanced undergraduates who have had some previous exposure to the basics or in a
course aimed at graduate students. I have also used the text materials extensively in programs for
professional practitioners, including quality and reliability engineers, manufacturing and development
engineers, product designers, managers, procurement specialists, marketing personnel,
technicians and laboratory analysts, inspectors, and operators. Many professionals have also
used the material for self-study.
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