Gaya APA

Bies, R, J. (2013). The Delivery of Bad News in Organizations: A Framework for Analysis (Vol. 39 No. 1, January 2013). London: SAGE.

Gaya MLA

Bies, Robert, J.. "The Delivery of Bad News in Organizations: A Framework for Analysis". Vol. 39 No. 1, January 2013 London: SAGE, 2013. e-journal.