Gaya APA

Rafferty, A, E. et al (2013). Change Readiness: A Multilevel Review (Vol. 39 No. 1, January 2013). London: SAGE.

Gaya MLA

Rafferty, Alannah, E.. et al. "Change Readiness: A Multilevel Review". Vol. 39 No. 1, January 2013 London: SAGE, 2013. e-journal.