e-journal

Cooperative working towards family-centred health education in acute care: Improvement in client satisfaction

---

Objective: To establish family-centred health education for patients in a neurosurgery unit and to evaluate
its impact on patients’ and families’ satisfaction.
Design: Cooperative participatory research through which a group of clinical nurses and an academic
researcher engaged in cycles of action and reflection.
Setting: The study was conducted in a 26-bed neurosurgery unit in a university hospital located in a central province of Iran.
Method: Parallel mixed methods were used to gather and analyse the data. Qualitative data regarding existing health education practice among nurses were collected using focus group discussions. Qualitative content analysis was used to identify problems in context. Quantitative analysis using t test (two tailed) was also done to compare the scores of patients and their families’ satisfaction with the nurses’ educational activities before and after implementing the agreed action plans.
Results: Three main hindering factors including intra-professional, inter-professional, and institutional factors were recognized as barriers to establishing family-centred health education. The satisfaction scores of patients and families with the nurses’ health education practices was significantly (P < 0.001) improved after performing the action phases.
Conclusion: It seems that improvement in patients and their families’ satisfaction indicated the success of the nurses in meeting health informational needs. Practical knowledge of health education practice was also enhanced through collaborative working.

Keywords
co-operative working, family-centred, health education, patient satisfaction

---

Ketersediaan

Tidak ada salinan data

Informasi Detail

Judul Seri

Health Education Journal

No. Panggil

-

Penerbit

: The Author., 2014

Deskripsi Fisik

Health Education Journal 2014, Vol 73(1) 9– 19

Bahasa

English

ISBN/ISSN

DOI: 10.1177/0017896

Klasifikasi

-

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

2014, Vol 73(1)

Subjek

Edukasi

Info Detail Spesifik

-

Pernyataan Tanggungjawab

Wati/Agus

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar