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Racial diversity, is it a blessing to an organization? Examining its organizational consequences in municipal police departments
The present study, with a focus on ethnic and racial diversity, tested an implicit assumption
of diversity studies that diversified workforces perform better and bring more benefits to organizations. Using data from 464 police departments of cities with more than 50,000 residents, this study found decreased crime control performance and increased employee turnover as workforces became more diversified. According to the findings in this study, managers are advised to consider introducing diversity management practices to reduce negative results of being diverse while protecting and increasing the benefits derived from diversity to make diversified workforces help enhance organizational productivity.
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