e-journal

Exploring the Topography of Performance and Effectiveness of U.S. Federal Agencies

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We have a proliferation of tools to evaluate federal agencies’ performance and effectiveness. This article explores how effectiveness and performance values are distributed across government agencies based on three well-known assessment instruments used during the Bush administration: the Office of Management and Budget (OMB) Management Scorecard, the Performance Assessment Rating Tool (PART), and the Best Places to Work (BPTW) survey. A cluster analysis of the scores from these assessment tools allows us to examine the topography of the agencies in terms of the relationship between the tools and the context of performance, namely, the type of mission carried out by the agencies. Depending on the policy mission type, some agencies fare better in some assessment measures than others. By comparing scores from PART and OMB Scorecard with the BPTW survey, we also
find a complex picture when leadership-driven performance metrics are compared with the results of an employee-based assessment of organizational effectiveness.

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Ketersediaan

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Informasi Detail

Judul Seri

Public Personnel Management

No. Panggil

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Penerbit

USA : SAGE., 2013

Deskripsi Fisik

Public Personnel Management 2013, 42(1) 55– 74

Bahasa

English

ISBN/ISSN

DOI: 10.1177/0091026

Klasifikasi

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Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

(2013),42(1)

Subjek

PUBLIC PERSONNEL MANAJEMENT

Info Detail Spesifik

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Pernyataan Tanggungjawab

deliza

Versi lain/terkait

Lampiran Berkas

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