e-journal
Th e Impact of Performance Management on Performance in Public Organizations: A Meta-Analysis
Abstract: Performance-based management is pervasive in public organizations; countless governments have implemented performance management systems with the hope that they will improve organizational eff ectiveness. However, there has been little comprehensive review of their impact. This article conducts a meta-analysis on the impact of performance management on performance in public organizations.It contributes to the current literature in three ways. First, it examines the eff ect of the “average” performance management system. Second,it examines the infl uence of management: whether benefi cial performance management practices moderate the average eff ect.Third,it examines the eff ect of “time”on performance management. Using 2,188 eff ects from 49 studies, the analysis fi nds that performance management has a small average eff ect. However, the eff ect is substantially larger when indicators of best practices in high-quality studies are included, indicating that management practices have an important impact on the eff ectiveness of performance management systems. Evidence for the eff ect of time is mixed.
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