Clients’ Initiatives and Caregivers’ Responses in the Organizational Dyna…

Our aim with this article is to develop a typology for the analysis of client–caregiver encounters in health care. We first observed client–caregiver interactions in the homes of home care clients and during the care processes of surgical patients. We then conducted a data-driven analysis to identify the clients’ initiatives and the degree of engagement in the responses they received. The…