Ditapis dengan
Initial assessment of two questionnaires for measuring service quality in the…
Purpose – The SERVPERF (for Service Performance) and the HEdPERF (for Higher Education Performance) are two questionnaires for collecting customer/student feedback on service quality that have been tested and used mainly in non-Chinese contexts. The purpose of this paper is to adapt and initially validate a Chinese translation of these two instruments for application in the context of pos…
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- Quality Assurance in Education Vol. 21 No. 3, 2013 pp. 231-246
- Judul Seri
- Quality Assurance in Education
- No. Panggil
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Adaptation and validation of the Course Experience Questionnaire in the conte…
Purpose – The Course Experience Questionnaire (CEQ) is a quantitative instrument for collecting student feedback on programme quality that has been tested and practically used in Western university response-contexts. The purpose of this paper is to adapt and partially validate a Chinese translation of the CEQ, for application in the new context of post-secondary education in Hong Kong. D…
- Edisi
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- ISBN/ISSN
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- Deskripsi Fisik
- Quality Assurance in Education Vol. 19 No. 1, 2011 pp. 50-66
- Judul Seri
- Quality Assurance in Education
- No. Panggil
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Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah