Purpose – The purpose of this paper is to present a framework based on lessons learnt from a recently completed project aimed at developing intercultural online communication competencies in business students. Design/methodology/approach – The project entailed collaboration between students and staff in business communication courses from an Australian and European university. The proje…
Purpose – Growing numbers of international students on Australian university campuses in the last decade have generated interest, change and quality challenges. Research suggests that the future success of Australian universities rests on their ability to meet the challenge of providing a stimulating and rewarding higher education experience for domestic and international students alike. T…
Drawing upon the findings of a grounded theory study, this article addresses how sunao-sa influences intercultural communication and the process of building and developing trust between Japanese expatriate managers and Australian supervisors working in subsidiaries of Japanese multinationals in Australia. The authors argue that sunao is related to other concepts in business ethics and virtue l…