Purpose – The purpose of this paper is to suggest a quality cost measurement model which is managed in coordination and conjunction with the accounting reports, thereby creating a comprehensive management control tool for organizations. Design/methodology/approach – The contents of this paper arise from studying the theory, analyzing the evolution and observing the practice restrictions…
Purpose – The aim of this paper is to discuss methods to quantify, in monetary terms, the effects of having a quality management system that can help to make decision making easier by company managers easier. Design/methodology/approach – There are many different management tools and theories which have been developed in both academic and entrepreneurial environments like the quality ma…