e-journal
Consideration of Road Management from the View Points of Longand Short-Distance Road User's Satisfaction
Abstract: This study observed long- and short-distance road user satisfaction with national road infrastructure in order to direct future road management strategies. The research was a quantitative research method using questionnaire translated into the Japanese Language. The questionnaires were distributed to 2000 road users of two national roads in Saga, Japan. A fivepoint Likert scale was used to measme road user satisfaction, then the data were analyzed using stepwise regression. Based on regression model, long- and short-distance road user satisfactions were both affected by two same elements (road st.Uface and road facilities). The availability of sidewalks mostly affected short-distance road user satisfaction. On the other hand, the smoothness of road surface was more considered by long-distance road user. Considering the findings, existing problems of inappropriate-infrastructme quality can be addressed to help satisfy user's expectations.
Keywords: Road user satisfaction, road infrastructme, road management.
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